Conduction Business
percent are Chinese and 8 percent are Indians. Their customs are significantly different,
especially in the business culture. In Malaysia, there is only limited exposure to other cultures
except for neighboring countries.
Relationship and Respect-In Malaysia's culture, group-oriented is very important. We
must maintain harmony among our members to make sure that the work is processed by
smoothly. Trusting personal relationships is critically important to all of the Malaysians. In
Malaysia, business people usually do business without choosing the races, either Malay,
Chinese and Indians. A long-term perspective and commitment is required to establish
productive business.
We must have familiarity, respect and personal trust to each other in the business field. It
is not only between people, but also between companies. You will not necessarily be trusted by
other companies, although you have won your local business partners' friendship and trust. So,
it is very important to keep company interfaces unchanged. It may require you to spend a lot of
time to build relationship again.
Communication- Bahasa Melayu is the official language of Malaysia. Most of the
Malaysian has pronunciations and grammar problem, which can lead to misunderstandings to
other people. When communicating in English, we must speak in short, simple sentences . If
you speak slowly, summarize your key points often, and pause frequently, it will allow time for
interpretation. Correspondence with government officials must be in Bahasa Melayu.
Malaysian business people usually speak in soft and gentle tones. Malaysian will ask
politely when asking a question to the employer. The conversations may include extended
periods of silence. They will make a respectful pause before answering a question. Malaysians
usually stand around two or three feet apart when they converse with each others.